Frequently asked questions

Everything to know before creating your account.

What is CaisseWeb?
CaisseWeb is online cash-register and stock-management software published by NIKKOSA COMMUNICATION. It handles your sales, stock, customers, expenses, accounting and, depending on your plan, your production and reservations, from a simple browser.
Do I need to install anything?
No. CaisseWeb runs in the browser of your computer, tablet or smartphone. All you need is an internet connection.
Which devices does it work on?
On desktop or laptop computers, tablets (Android and iOS) and smartphones. You can follow your business remotely, even away from your premises.
Which countries is it available in?
CaisseWeb is available in Ivory Coast, Benin, Togo, Senegal, Mali, Burkina Faso, Niger and Morocco, and is opening to more countries. The Countries page gives the up-to-date list with local currency and pricing.
How much does it cost?
Pricing depends on your country, your business sector and the plan you choose. It generally consists of set-up fees (which include the first month) followed by a monthly subscription. The Pricing page shows current prices in your country's currency.
How can I pay my subscription?
Online, from the application, with the methods available in your country: mobile money (Orange Money, MTN, Moov, Wave…) and bank cards. Options are shown at payment time.
Is my data protected?
Your data is centralised online and protected by user accounts and access levels: each team member only sees what you allow. You can follow each user's actions.
Can I manage several shops?
Yes. A company can manage several shops and follow them all from one login.
Can I change plan later?
Yes. You can start with the plan that fits your business today and move to a higher plan as it grows. Contact us and we will guide you.
Do I need a printer or a barcode reader?
No, not mandatory. A receipt printer and barcode reader speed things up, but you can also send receipts by WhatsApp or e-mail and sell by selection or search.
How do I get help getting started?
A user guide is built into the application with contextual help on each screen. Our team also answers by WhatsApp, phone and e-mail.
How do I become a CaisseWeb commercial partner?
Go to the Partners page: you will find the programme, commissions, the full policy and the application form. Individuals and companies can both apply.

Another question? Write to us.

Ready to take control of your business?

Create your account in two minutes. Our team helps you on WhatsApp if needed.